‍DALLAS — International Flight Attendant Day, observed annually on May 31, honors the critical contributions of flight attendants and cabin crew members worldwide. 

Established in 2015 by a Canadian flight attendant union, the day has grown into a global celebration known alternately as World Cabin Crew Appreciation Day. Its primary aim is to recognize flight attendants (FA) not merely as service providers but as essential safety professionals who ensure secure and efficient air travel.

Airways joins in on the celebration with a brief recount on how it all started, what challenges FAs face, and how you can become an FA in the U.S.

Ellen Church and the Sky Girls

The origins of the profession trace back to Ellen Church, a registered nurse and licensed pilot who became the first female flight attendant in 1930. 

Church’s innovative proposal to Boeing Air Transport emphasized the need for trained nurses onboard to alleviate passenger anxieties, paving the way for modern cabin crew roles. 

Early stewardesses faced stringent requirements, including age, weight, and height restrictions, reflecting the era’s gendered expectations. Today, the role has evolved into a gender-neutral profession prioritizing safety protocols, emergency response, and passenger comfort.

After Ellen's work proved successful, Boeing managers made it a requirement that she locate seven additional nurses to continue working in her role. The first crew in history was born, known as 'the Sky Girls'. Almost quickly after, airlines started creating timetables, training manuals, and uniforms.

The number of "hostesses" increased to 197 by November 1935. They worked for Braniff Airways, Columbia Airlines, Harnford Airlines, Transcontinental & Western Air, and Western Air Express in addition to United, American, and Eastern.  

Additionally, American Airlines had one male steward and Delta Airlines had two. Robert Hambrook of the US Office of Education conducted a study on the career of an airline hostess in 1939.

On August 15, 1939, he published his research in the Air Commerce Bulletin of the Civil Aeronautics Authority, and he rest is history.

Training for the Worse

Flight attendants undergo rigorous training to handle a wide range of scenarios, from medical emergencies to evacuations, earning them the title of “aviation’s first responders.” 

Despite common misconceptions that their duties revolve around meal service, their paramount responsibility remains passenger safety—a fact underscored by their ability to perform CPR, manage disruptive individuals, and coordinate emergency landings. 

The profession demands adaptability, with crew members navigating irregular hours, time zone shifts, and extended periods away from family.

Recent challenges, such as the COVID-19 pandemic, have exacerbated job insecurity and health risks; yet, FAs demonstrate resilience, advocating for improved workplace protections and fair compensation. 

Post-pandemic recovery has seen a surge in travel demand, accompanied by a rise in incidents of passenger misconduct, underscoring the crew’s crucial role in maintaining order and safety.

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Other challenges include:

• Demanding Work: Flight attendants work irregular hours, deal with jet lag, and are frequently on their feet for long periods.
• Emotional and Physical Toll: The job is both physically and emotionally taxing, requiring adaptability and resilience.
• Sacrifices: Many miss personal milestones and family events due to their work schedules.
• Tricky Situations: They adapt to changing airline regulations and face job insecurity, particularly during industry crises such as the 9/11 terrorist attacks and the COVID-19 pandemic.

Celebrations

Celebrations on May 31 involve airlines, unions, and passengers expressing gratitude through acknowledgments, social media tributes, and personal gestures of appreciation. Unions like the International Association of Machinists (IAM) and the Canadian Union of Public Employees (CUPE) emphasize solidarity, using the day to campaign for labor rights, such as paid boarding time and enhanced safety measures.

International Flight Attendant Day serves as a reminder of the profession’s evolution from its early days as a gendered, service-oriented role to its current status as a cornerstone of aviation safety. 

By honoring past pioneers like Ellen Church and addressing contemporary challenges, the day underscores the enduring importance of cabin crew in ensuring safe and dignified air travel for all of us.

If you’d like to know more about becoming a flight attendant in the U.S., specialized training programs and airline-specific pathways provide structured routes to enter the profession. Below is an overview of prominent flight attendant schools and major airlines offering training programs, along with key details about their curricula, accreditation, and hiring processes.

Flight Attendant Training Schools

The Travel Academy

Based in Minneapolis, The Travel Academy offers a 10-week immersive program designed to replicate real-world cabin crew environments.

The curriculum emphasizes hands-on skills, including safety demonstrations, emergency evacuations, and conflict resolution. Notably, graduates benefit from high job placement rates, with airlines such as American Airlines (AA) and Envoy Air actively recruiting students during their training. 

The program includes simulated scenarios in a mock aircraft cabin, preparing candidates for the physical and interpersonal demands of the role. Scholarships ranging from $500 to $3,000 are available to eligible applicants.

TAA (Travel Academy of America)

Located at Piedmont Triad International Airport in Greensboro, North Carolina, TAA’s FAA-certified program boasts a 96% placement rate. The 10-week course combines classroom instruction with practical drills, including live fire suppression, emergency ditching simulations, and CPR certification.

Students gain familiarity with aircraft galleys, jump seats, and evacuation procedures, ensuring readiness for FAA-mandated airline training. The academy also provides lifetime job placement support and interview coaching, emphasizing professionalism in grooming and communication.

Pan Am Flight Academy

With facilities across the U.S., Pan Am Flight Academy offers training programs compliant with FAA and international aviation regulations. While primarily known for pilot training, its cabin crew courses cover safety protocols, emergency medical response, and customer service.

The academy’s legacy as part of the historic Pan American World Airways network lends credibility to its programs, though it focuses more broadly on aviation careers beyond flight attendants.

Airline-Specific Training Programs

Delta Air Lines

Delta’s flight attendant hiring process begins with a virtual interview, followed by an in-person “Event Day” in Atlanta. Successful candidates undergo a paid training program at Delta’s headquarters, where they learn safety protocols, service standards, and Delta’s operational philosophy. 

The airline emphasizes professionalism in appearance, requiring employees to cover tattoos and adhere to strict grooming guidelines. Training includes modules on conflict resolution and cultural sensitivity, reflecting Delta’s commitment to inclusivity.

United Airlines

United Airlines conducts a rigorous 6.5-week training program at its Houston facility. The curriculum includes Safety and Emergency Procedures (SEP), such as evacuation drills, fire suppression, and medical response. Trainees practice in mock Boeing and Airbus cabins, mastering door operations and emergency equipment deployment. 

United’s program is known for its intensity, with a focus on teamwork and adaptability. Graduates receive FAA certification and begin their careers on probationary status, with ongoing mentorship from senior crew members.

American Airlines

Prospective flight attendants at American Airlines must complete a 6-week unpaid training program in Dallas/Fort Worth. The training covers FAA regulations, service protocols, and crisis management, with a high attrition rate due to stringent performance evaluations. 

Candidates who pass receive a Certificate of Demonstrated Proficiency and enter a 6-month probationary period. American Airlines partners with The Travel Academy to recruit graduates, highlighting the advantage of pre-training preparation.

Southwest Airlines

Southwest’s 4-week training program at its Dallas headquarters blends operational knowledge with the airline’s signature hospitality culture. The curriculum includes safety drills, customer service workshops, and team-building exercises. 

Trainees learn Southwest’s “Warrior Spirit” ethos, which prioritizes quick decision-making and passenger comfort. The program culminates in a certification exam, after which graduates immediately join Southwest’s active crew roster.