American is changing who executes its strategy as Robert Isom faces a widening profit gap and union pressure.
A late departure on a capable A340, a missed connection, and a surprisingly painless resolution via Lufthansa's AI chat tool.
Delta rolls out its AI app concierge to all SkyMiles Members, adds self-service flight cancellations and real-time refunds.
SEA will rebuild S Concourse in phases through 2034 without adding gates, while keeping most operations running.
airBaltic aims to achieve long-term competitiveness by establishing a sustainable capital structure to support long-term growth.
A global review of commercial flight
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